Xtelify, a fully-owned subsidiary of Bharti Airtel housing all of Airtel’s digital assets and capabilities on Monday launched a sovereign, telco-grade cloud platform – Airtel Cloud.
Tailored to handle 140 crore transactions per minute for Airtel’s own use in India, this sovereign cloud platform is now being extended to meet the ever-evolving needs of businesses in India, the company said.
Hosted on next-gen sustainable data centres, with Gen-AI based provisioning, and managed by 300 certified cloud experts, the secured and reliable Airtel Cloud offers Infrastructure as a service (IaaS), Product as a service (PaaS) and advanced connectivity and guarantees secure migration, effortless scaling, lower costs and no vendor lock-ins, it said.
Xtelify also launched an AI-powered, future-ready software platform that will help telcos all around the world rid themselves of underlying complexity, improve customer experience, lower churn and raise average revenue per user (ARPU).
“It is a very pivotal moment in our history as we take our world class, home grown platforms of Airtel Cloud and software solutions to businesses in India and telcos all over the world. We are privileged to have signed on partnerships with three top tier companies already – Singtel, Globe Telecom and Airtel Africa,” Gopal Vittal, Vice Chairman and Managing Director, Bharti Airtel, said.
With Singtel, Xtelify will deploy an enterprise-grade, plug-and-play transformative platform – ‘Xtelify Work’ equipping Singtel’s field teams in Singapore with AI-powered capabilities like fleet optimsation, automated task management and real-time tracking and governance that will enhance their productivity.
With Globe Telecom, Xtelify will deploy its cutting edge, next-generation, AI-powered customer services platform – ‘Xtelify Serve’ in Philippines. This will help Globe Telecom in elevating it’s customer experience at scale through omni-channel service assurance, streamline business processes and intelligent data-driven operations, the company said.
Similarly, with Airtel Africa, Xtelify will provide its software platforms, which includes Data Engine, Work and IQ. Deploying Xtelify Data Engine and Xtelify Work will empower Airtel Africa’s 1.50-lakh strong field team across 14 countries with market insights for micro-targeted strategies and unlock critical use cases like spam and fraud protection for their customers across Africa. Xtelify IQ will enable secure, real-time, omnichannel customer engagement, enhancing both service quality and customer experience, it added.
Published on August 4, 2025